Fraud schemes continue to evolve, targeting organizations through multiple channels. To reduce risk, it's critical your business remains vigilant and that systems, vendors, and controls align with current best practices.
Below are three common fraud scenarios organizations are seeing more frequently, along with actions businesses can take and controls we maintain to support you.
1. Phishing and Business Email Compromise (BEC)
According to the 2025 AFP Payments Fraud and Control Survey Report, 62% of fraud originated from email-based attacks. Fraudsters use spoofed domains or AI-generated content to trick employees into sharing credentials or making unauthorized payments.
What You Can Do
- Ensure any and all employees receive basic phishing and fraud awareness training.
- Verify payment or account change requests using a second method, such as a known, trusted phone number, to verbally confirm the new instructions before sending funds.
- Discuss cyber insurance coverage with your insurance provider. Cyber policies can offer financial protection against threats such as business email compromise, ransomware, and account takeover.
- Reduce malware risk by verifying the sender’s identity before clicking links or downloading attachments.
- Strengthen your internal cybersecurity posture by protecting your network, devices, and email systems from malware and phishing attacks. Use strong user IDs, complex passwords, and multi-factor authentication wherever possible.
What We Do
- We only send emails from addresses ending in .bank. If it’s not .bank, it’s not us.
- Monitor outgoing payments for unusual activity and known fraud patterns.
- Use layered controls and industry best practices to help identify suspicious activity.
2. Check Fraud and Mail Fraud
Criminals intercept, alter, or counterfeit checks, often through stolen mail, or use compromised business information to create fraudulent payments.
What You Can Do
- Take advantage of Fraud Prevention Services, such as Check Positive Pay (including Payee Name Match), offered by Camden National Bank.
- Use caution when mailing checks. Checks display your full account and routing number, and if intercepted, a bad actor could use that information to create counterfeit checks.
- Choose electronic payment methods such as ACH or wire transfers when possible. These are more secure than mailing checks and reduce the risk of interception.
What We Do
- Monitor transactions for unusual activity and known fraud patterns.
- Use layered controls and industry best practices to help identify suspicious check activity.
- Offer Fraud Prevention tools, such as Check Positive Pay (including Payee Name Match).
3. Tech Support and IT Impersonation Scams
Scammers pose as IT support or vendors, claiming urgent issues and requesting access, credentials, or payment.
What You Can Do
- Require employees to verify unexpected IT or vendor requests through approved channels.
- Keep systems and software up to date with current security patches.
- Never download Remote Access Applications for someone you don’t know.
What We Do
- We never request passwords or secure access credentials by phone, email, or text.
- Monitor online activity for unusual logins and high-risk activity.
- Use layered controls and industry best practices to help identify suspicious activity.
Fraud Prevention Is a Shared Goal
Effective fraud prevention doesn’t require a large team—just informed employees, clear processes, and modern best practices. Awareness and verification can be the best defense.
Visit our Security Center for additional resources to help protect your business.
