Fraud schemes continue to evolve, targeting organizations through multiple channels. To reduce risk, it's critical your business remains vigilant and that systems, vendors, and controls align with current best practices.
Below are three common fraud scenarios organizations are seeing more frequently, along with actions businesses can take and controls we maintain to support you.
1. Check Fraud and Mail Fraud
Criminals intercept, alter, or counterfeit checks, often through stolen mail, or use compromised business information to create fraudulent payments.
What You Can Do
- Train employees to watch for altered checks, unexpected payments, or changes to payee or mailing instructions.
- Limit who can issue checks and require a second review when possible—even in small teams.
- Reconcile accounts regularly to catch issues early.
What We Do
- Monitor transactions for unusual activity and known fraud patterns.
- Use layered controls and industry best practices to help identify suspicious check activity.
2. Phishing and Business Email Compromise (BEC)
According to the 2025 AFP Payments Fraud and Control Survey Report, 62% of fraud originated from email-based attacks. Fraudsters use spoofed domains or AI‑generated content to trick employees into sharing credentials or making unauthorized payments.
What You Can Do
- Ensure any and all employees receive basic phishing and fraud awareness training.
- Verify payment or account‑change requests using a second method, such as a call to a known contact.
What We Do
- We only send emails from addresses ending in .bank. If it’s not .bank, it’s not us.
3. Tech Support and IT Impersonation Scams
Scammers pose as IT support or vendors, claiming urgent issues and requesting access, credentials, or payment.
What You Can Do
- Require employees to verify unexpected IT or vendor requests through approved channels.
- Keep systems and software up to date with current security patches.
What We Do
- We never request passwords or secure access credentials by phone, email, or text.
Fraud Prevention Is a Shared Goal
Effective fraud prevention doesn’t require a large team—just informed employees, clear processes, and modern best practices. Awareness and verification can be the best defense.
Visit our Security Center for additional resources to help protect your business.
